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Account Control

Delete Account

You can delete your Fired account from inside the app, or request deletion by email if you cannot access the app.

Delete inside the app

1. Open Fired.
2. Go to Settings.
3. Open Account and choose Delete Account & Data.
4. Confirm deletion.

This deletes your account, your saved birth details, the subjects you added, your generated readings and narration records, and content reports you submitted from active backend systems. The success confirmation is not held up by RevenueCat: purchase-processor customer cleanup continues privately on the backend if RevenueCat is temporarily unavailable.

Request deletion by email

If you cannot access the app, email support from the address used with your account and use the subject "Fired Data Deletion Request".

What is deleted

• Your authentication account.
• Your birth details and the birth details of subjects you added.
• Generated reading jobs linked to your account.
• Generated narration files linked to your account.
• Content reports submitted from your account.

In-app deletion removes these records before Fired confirms success. Email-assisted deletion requests are completed within 30 days after the request is verified.

What may be retained

Store purchase records may remain with Apple or RevenueCat where required for billing, tax, fraud prevention, dispute handling, or legal compliance. Fired retains keyed one-way fingerprints of consumed App Store transaction identifiers for the operational life of the product, solely to prevent the same one-time purchase from being redeemed twice. Those fingerprints contain no account ID, raw transaction identifier, birth data, profile data, reading, or narration.

To finish deleting the corresponding RevenueCat customer without delaying account deletion, Fired temporarily queues the same random account UUID used by RevenueCat. The queue contains no email, birth data, profile, dossier, narration, receipt, transaction identifier, or provider response. It cannot run while the Fired authentication account still exists, retries if the processor is unavailable, and is erased when RevenueCat accepts or completes cleanup, or reports that no customer remains. If Fired deletion fails and the account remains active, the unused prepared UUID becomes eligible for removal after 24 hours and is discarded when the cleanup worker next runs; the RevenueCat customer is not deleted.

Basic operational logs may be retained for limited, provider-dependent periods for security and troubleshooting. They expire or are rotated under the relevant provider and service-plan configuration; the exact period varies by service.

Other privacy choices

To prevent new dossier data from being sent to AI or speech providers without deleting your account, open Settings > AI Data Permission and choose Withdraw AI Permission. You can grant permission again later.

For access, correction, portability, restriction, or objection requests, email support@work-compatibility-astro.help from the address used with your account.

If you used Sign in with Apple

The normal in-app flow uses the encrypted Apple credential in Fired's private token vault and may ask you for a fresh, single-use confirmation when that credential is not available. Fired verifies a fresh authorization against the Apple identity linked to your signed-in account. If a required confirmation is cancelled, no destructive work has started. Once deletion begins, an Apple verification or revocation failure does not retain your Fired identity or app data: the Fired account and app data are still deleted, and the app tells you to remove Fired manually in your Apple Account settings. The encrypted token-vault entry is wiped during deletion.

If you cannot access Fired on an Apple device, the in-app confirmation is technically unavailable. Contact support first. In that exceptional case, support may also direct you to remove Fired under Sign in with Apple in your Apple Account settings; Apple's current fallback steps are available at Manage your apps with Sign in with Apple.